32 red gambling. 32Red to pay £2m penalty package for failing to protect a consumer

They were also able to gamble with money far in excess of their actual wealth without detection, for an extended period.

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Players will appreciate the massive list of games and bonuses on offer. All of this is a testament to the superior management and integrity that this casino operates under.

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Have you conducted an assessment of the risks of your business being used for money laundering? Compatible with iOS Devices Download the 32Red casino app at the iTunes store and enjoy superb gaming experience anytime, anywhere. They should consider the following questions to avoid the same issues: I recommend downloading as it doesn't take much time and it allows you to enjoy the full 32 red gambling experience.

They are an extremely reliable software company as they have not only been in the business sincebut they have also provided the software for other top online casinos such as All Slots Casino and Roxy Palace.

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Following the review, a disclosure was made to the nominated officer and source of wealth requests were made of Customer A, but information was not received for a further 5 weeks despite continued play. They also regularly offer promotional tournaments that allow players to compete with one another for some pretty substantial prize pools. This is an excellent multi player option that ramps up the excitement of playing online.

This is a breach of social responsibility code provision 3. Is your SAR regime robust? However, the Commission only licensed 32Red from November so this case relates only to the time under our licence. This is one of the few online casinos offering a no-deposit freebie, so that players get the chance to first get a taste without spending a penny.


Do you recognise your VIPs or equivalents as high risk and handle them appropriately? Definitely play a few games at 32Red and discover why this is one of the top online casinos available on the Internet.

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The playthrough rate here is 40x the bonus amount, with different games contributing differently. From Novemberthere were 22 incidences where Customer A referred to issues or made complaints which could indicate problems with gambling. The casino is available for download in 14 different languages, including French, Spanish, German, and Italian. Risk sensitive policies and procedures Regulation 20 — there was no written assessment of risk on which their policies and procedures were based Ongoing monitoring Regulation 8 — transactions were not scrutinised to 32 red gambling they were consistent with their knowledge of the customer Enhanced due diligence and enhanced ongoing monitoring Regulation 14 — this was 32 red gambling adequately applied to high risk situations, such as VIPs Suspicious Activity Report SAR regime Regulation 20 and Proceeds of Crime Act — policies and procedures for disclosures to the nominated officer and for SAR reporting were inadequate.

The material supplied — a payslip and report of commission for work - was not credible and showed volatility in receipted income. Having switched from Microgaming, 32Red have now outsourced their live platform to Evolution Gaming and are able to impress their customers with state-of-the-art software and a choice of live games to suit all preferences. The reels will spin without pause and the cards will flip without delay.

As in every other casino, there are certain wagering requirements you have to meet in order to claim your bonus and here, they are some of the most favourable ones you will find at an 32 red gambling casino.

Software Platform and Game Selection

A breakdown of the regulatory settlement is set out below. You'll find such game categories as slots including the famous MySlot that allows you to build your own gameblackjack, roulette, video 32 red gambling, poker, craps, baccarat, fruit machines, and plenty of other types of online casino mit telefon bezahlen casino games.

Do you place more importance on making money than on risk management? There is also a practice mode as well as a play for real mode.


Access the casino through downloading the free software or using their no download, instant play version. This includes slots, video poker, and table games. Are commercial considerations overriding customer protections? How do you encourage customers to respond to information requests?

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Do you seek and use information from a wide range of sources to build knowledge of your customer, and to corroborate and test information? This is good and bad. As an added bonus for players, actress and model Patsy Kensit provides narration for many of the games at 32Red. Things to Improve As mentioned above, this casino doesn't go all out when it comes to the aesthetics of the lobby.

Executive summary

Have you allocated sufficient resources to AML compliance? They offer the best in the industry when it comes to security and encryption services. Microgaming provides the software for this casino, which means that all of the games look great with crisp, clean graphics and fun sound effects.

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There is also a loyalty programme with tiers for you to level up and pile up comp points. Are your policies and procedures version controlled and dated? Feel free to contact them at any time through email, toll free telephone, Skype, or traditional mail. In June 32Red were acquired by Kindred Group plc. Their policies and procedures also omitted certain specific provisions required to promote socially responsible gambling.

Is it kept under review?

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However, good graphics and animations in casino lobbies can help players get in the mood for a great night of online gambling; maybe even give them the feeling of being a high roller in Vegas. Customer interaction — breach of SR Code 3.

There is no doubt that all types of players should be able to find something to play. For reference, check the table below to see how much each category will contribute. Response by licensee 32Red made full admissions to the breaches in an initial meeting.

Do you look at the volume and frequency of calls by customer? So, with that in mind, it certainly wouldn't hurt to improve the look of 32Red. Since 32Red is dedicated to providing an unbeatable gambling experience, their knowledgeable support team will be able to answer all of your questions without hesitation.


Redesigned to fit better mobile devices, the games come to life on your iPhone and iPad in stunning HD quality that looks and feels amazing on smaller screens. And, the ever-reliable Microgaming provides the software. Playing slots, or table and card games on the go is equally delightful directly in the browser of your device or in the mobile app.